Admins, cycle collaborators, and managers can track acknowledgment status directly in the cycle interface or via a report export. Both methods surface who has and has not acknowledged their review results.
Before You Begin
- The Acknowledge Reviews setting must be enabled in Best-Self Review® feature settings. If it is not enabled, the acknowledgment column will not appear.
- Only review admins and cycle collaborators can export the Full progress report. Managers can use the Participants List only.
Method 1: Check the Participants List
- Click Reviews in the left-hand navigation and select Best-Self Review®.
- Open the relevant review cycle.
- Select the Cycle Overview tab.
- Locate the Acknowledgment column in the Participants List.
- Review each participant's status in that column.
Method 2: Export the Full Progress Report (Admins and Cycle Collaborators Only)
- Click Reviews in the left-hand navigation and select Best-Self Review®.
- Open the relevant review cycle.
- Export the Full progress report.
- Open the export and locate the Acknowledgment column and the Acknowledgment feedback column.
- Check the timestamp in the Acknowledgment column — a timestamp confirms the employee submitted acknowledgment and shows when they did so.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Acknowledgment column is missing from the Participants List | Verify the Acknowledge Reviews setting is enabled in Best-Self Review® feature settings | Enable the setting; note that this applies to all active cycles |
| Timestamp is absent for an employee who claims to have acknowledged | Confirm the employee completed all fields and clicked Yes, I acknowledge | Ask the employee to return to their review summary and complete the acknowledgment step |
| Full progress report export option is not visible | Confirm your role is review admin or cycle collaborator | Managers do not have export access; use the Participants List instead |
Not Covered Here
This article does not cover how employees complete the acknowledgment step — see Acknowledge your performance review results for that workflow.