Turn on 15Five MCP so people in your company can connect their own AI tool to 15Five. When complete, the Access toggle on the 15Five MCP card is on.
Note: 15Five MCP sends your 15Five data out to your AI tool. AI tool connectors in Agents Hub work in the opposite direction: they bring AI usage data in to 15Five. For those, see Connected work tools: Feature Overview.
Before You Begin
- You are an HR Admin or Company Admin. Integrations admins can view the 15Five MCP card but cannot change it.
- Your company has the Perform or Total Platform package. 15Five MCP is included at no extra cost.
Steps
- Go to Agents Hub > Integrations.
- Locate the 15Five MCP card.
- Turn on the Access toggle.
Confirmation: The Access toggle on the 15Five MCP card shows as on. People in your company can now connect their own AI tool.
Important: Turning on Access allows reads only. To let connected AI tools make changes, see Turn on updates for 15Five MCP.
Important: If you turn off Access, everyone in your company loses access on their next request. Their connections stay, but each call is refused. Anyone who tries to connect sees a page saying 15Five MCP isn't turned on for your company.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| The 15Five MCP card does not appear in Agents Hub > Integrations | Confirm you are signed in as an HR Admin or Company Admin | Contact 15Five Support |
| The Access toggle cannot be changed | Confirm your role is HR Admin or Company Admin | Ask an HR Admin or Company Admin to turn on Access |
| A person sees "15Five MCP isn't turned on for your company yet. Ask your 15Five account admin to enable it." | Confirm the Access toggle is on | Turn on Access, then ask the person to reconnect from their AI tool |
Not Covered Here
This article does not cover allowing changes or connecting an AI tool. See Turn on updates for 15Five MCP and 15Five MCP: Feature Overview.