Connect Claude to your 15Five data with your own 15Five login. When complete, Claude answers questions about your 15Five data, limited to what you can already see in 15Five.
Note: 15Five MCP sends your 15Five data out to Claude. AI tool connectors in Agents Hub work in the opposite direction: they bring AI usage data in to 15Five. For those, see Connected work tools: Feature Overview.
Before You Begin
- Your company has turned on 15Five MCP. See Turn on 15Five MCP for your company.
- You have access to Claude.
- On Claude Team and Enterprise plans, a Claude owner adds the custom connector for your organization first. You then connect to it yourself.
- You sign in to 15Five as yourself, not while acting as another user.
Steps
- In Claude, open the settings where connectors are managed.
- Start adding a new custom connector.
- Enter the connection address:
https://my.15five.com/mcp - Sign in to 15Five with your own login when prompted.
- Return to Claude when sign-in finishes.
- Choose which 15Five tool calls are always allowed, ask first, or never run.
Claude sets the exact location of these settings and can change it at any time.
For Claude's current steps, see Get started with custom connectors using remote MCP in the Claude Help Center.
Confirmation: Ask Claude a question about your 15Five data. The answer includes links to the 15Five records it used.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| A page says "15Five MCP isn't turned on for your company yet. Ask your 15Five account admin to enable it." | Confirm with your 15Five admin whether 15Five MCP is on | Ask your 15Five admin to turn on 15Five MCP, then reconnect |
| A 401 error appears on the first call | Confirm it appears only once | No action needed. It clears on its own |
| A 403 error mentions impersonation | Confirm you signed in as yourself | Sign out of 15Five, sign in as yourself, then reconnect |
| An invalid redirect error appears during setup | Confirm you are connecting from Claude | Contact 15Five Support with the AI tool's name |
| The connection worked before and now does not | Confirm the connection was used in the last 30 days | Reconnect 15Five from Claude. If it still fails, contact 15Five Support |
Not Covered Here
This article does not cover Claude's own screens beyond the shape of the flow, or tools that run on your own computer, such as Claude Code. See 15Five MCP: Feature Overview.