Engagement Feature Product Releases

The Engage portal is officially a thing of the past. Now, the full power of 15Five Engagement lives right where you do your work—inside the 15Five platform.

With this release, you can seamlessly manage, analyze, and act on engagement data all within one unified experience. From launching surveys and applying filters to creating Action Plans and exploring predictive insights, everything is now centralized in 15Five.

No more switching platforms. Just streamlined access, smarter workflows, and faster impact.

Engagement campaign reporting got a FULL refresh. With these new reporting options, leaders can easily gain valuable insights into employee engagement and understand how it impacts key HR outcomes. This new resource streamlines the process of analyzing feedback, helping you pinpoint specific areas to address for meaningful impact.

You can analyze engagement results using five tabs:

• The Summary report provides an overview of results, including key metrics and AI recommendations for Action Plans you can launch to increase engagement.
• The Engagement report digs deeper into key metrics, allowing you to view engagement distribution and changes over time.
• The Statements report lets you see the distribution of how survey participants responded to survey statements. This tab also contains the Predictive Impact Model, which predicts exactly how much specific survey statements affect engagement.
• The eNPS report shows you the breakdown of how employees answered the eNPS question ("On a scale from 0-10, how likely are you to recommend [Organization] as a great place to work?")
• The Feedback report shows you all qualitative statements provided by survey participants.

Learn how to view and analyze results using new reporting ⬇️

Help Center article 💡: Analyze engagement campaign results using the HR Outcomes Dashboard
Help Center article 💡: View engagement results as a Limited Access Leader

Contained in new engagement reporting is 15Five's new ✨ Predictive Impact Model ✨. In today’s competitive business landscape, employee engagement is more crucial than ever. Yet, identifying and prioritizing the right areas to improve engagement can be challenging. This model revolutionizes this process, giving HR leaders and managers precise insights into the factors that influence engagement.

Leveraging sophisticated machine learning, trained on 600K+ survey responses, this model allows organizations to make data-driven decisions that drive meaningful improvements in employee satisfaction, productivity, and retention.

With this new model, you can easily answer the questions:

• "What are the things that actually impact a person's engagement?"
• "Where should I focus if I want to take action to improve engagement?"
• "How much impact would changing a specific survey response have on overall engagement?"
• "How do our engagement challenges compare with typical patterns in other organizations?"

Learn more ⬇️

Help Center article 💡: Predictive Impact Model: Tool Overview

The In-Context Help chatbot is designed to provide leaders with timely, relevant assistance directly within their flow of work. This tool makes it easy to access explanations, tips, and guidance on using 15Five’s features without navigating away from your current screen, helping users understand and make the most of 15Five’s powerful engagement and reporting tools.

For now, this tool is only available to provide context around engagement reporting. In the future, we'll expand capabilities to provide immediate assistance to leaders throughout 15Five.

Release date: April 4th, 2025
Feature: Engagement
Plan availability: Total Platform and Engage

To make interpreting survey results more actionable, Engage survey results now include benchmarks by industry, company size, and region—giving you meaningful context beyond the global average.

What’s new:

• 📊 A benchmark selector dropdown now appears alongside campaign details
• 🌍 Choose filters by industry, size, and region to refine your comparisons
• 📈 View tailored benchmarks across engagement score, eNPS, and statements
• 🔟 Benchmarks are shown when there’s data from at least 10 companies in a category
• 🕰️ These benchmarks apply to all past campaigns dating back to January 2023

This update empowers HR leaders in the Diagnose phase with more precise insights—so you can confidently understand what “good” looks like and take smarter, targeted action to drive outcomes.

Help Center article 💡: Industry benchmarks for engagement surveys

Sharing engagement results just got smarter. With two new enhancements, you now have full control over who sees what—and the confidence to preview it first.

🔍 View Results As Someone Else
Before releasing results, use the new “View Results As” feature to preview exactly what a teammate or manager will see. This helps you verify that their visibility is accurate before sharing results.

✅ Share Results with the Right People
When you're ready to release results, select individuals or filter by access level and group to control who receives which insights. A clear interface makes it easy to check visibility and ensure confidentiality thresholds are respected.

Together, these updates help you share strategically, scale responsibly, and build trust—one step closer to a complete, closed-loop engagement process.

Learn more ⬇️

Help Center article 💡: Preview Engagement results as another person
Help Center article 💡: Share engagement campaign results with your team

Action Plans in 15Five are strategic plans that HR teams use to organize and measure the work you're doing to improve HR outcomes (employee performance, engagement, and/or retention) in your organization. In the past, only admins could create Action Plans. Now, managers can do the same!

Managers can create Action Plans specifically for their teams. This empowers them to take ownership of engagement initiatives within their scope, addressing specific needs based on their team’s Predictive Impact insights and engagement data.

Learn more ⬇️

Help Center article 💡: Action Plans: Tool Overview
Help Center article 💡: Create an Action Plan based on engagement survey results

Sharing engagement results just got smarter. With two new enhancements, you now have full control over who sees what—and the confidence to preview it first.

🔍 View Results As Someone Else
Before releasing results, use the new “View Results As” feature to preview exactly what a teammate or manager will see. This helps you verify that their visibility is accurate before sharing results.

✅ Share Results with the Right People
When you're ready to release results, select individuals or filter by access level and group to control who receives which insights. A clear interface makes it easy to check visibility and ensure confidentiality thresholds are respected.

Together, these updates help you share strategically, scale responsibly, and build trust—one step closer to a complete, closed-loop engagement process.

Learn more ⬇️

Help Center article 💡: Preview Engagement results as another person
Help Center article 💡: Share engagement campaign results with your team

Release date: April 4th, 2025
Feature: Engagement
Plan availability: Total Platform and Engage

To make interpreting survey results more actionable, Engage survey results now include benchmarks by industry, company size, and region—giving you meaningful context beyond the global average.

What’s new:

• 📊 A benchmark selector dropdown now appears alongside campaign details
• 🌍 Choose filters by industry, size, and region to refine your comparisons
• 📈 View tailored benchmarks across engagement score, eNPS, and statements
• 🔟 Benchmarks are shown when there’s data from at least 10 companies in a category
• 🕰️ These benchmarks apply to all past campaigns dating back to January 2023

This update empowers HR leaders in the Diagnose phase with more precise insights—so you can confidently understand what “good” looks like and take smarter, targeted action to drive outcomes.

Help Center article 💡: Industry benchmarks for engagement surveys

Release date: March 10th, 2025
Feature: Engagement & Lifecycle Surveys
Plan availability: Total Platform and Engage

We combined engagement surveys and lifecycle surveys in the new "Surveys" navigation item.

Release date: January 23rd, 2025
Feature: Engagement
Plan availability: Total Platform and Engage

In November 2024, we introduced powerful new tools and insights within the Engagement feature, enabling more precise, data-driven decisions to boost employee engagement, productivity, and growth. As part of this evolution, we are transitioning all Engagement capabilities into the 15Five platform, phasing out the legacy Engage Portal.

Here's what was released in Phase 2 of this rollout:

• Create engagement campaigns in 15Five: Engagement campaigns will no longer be created in the Engage Portal. New campaigns will be created within 15Five.
  Help Center article 💡: Create an engagement campaign
• New campaigns are no longer visible in the Engage Portal: We're freezing the campaigns list in the Engage Portal. This means that new engagement campaigns will not appear in the Engage Portal and will only be visible in 15Five.
• Migration of campaign change history: We're moving the campaign change history tab from the Engage Portal to 15Five.
  Help Center article 💡: View my engagement campaign change history
• Deprecate legacy Engage login page

Help Center article 💡: Timeline for sunsetting legacy engagement tools

Release date: February 12th, 2025
Feature: Engagement
Plan availability: Total Platform and Engage

You can now monitor real-time participation progress directly in 15Five! HR admins can view overall response rates as well as breakdowns by group type—making it easier to:

• Track survey participation as it happens
• Compare progress by group (e.g., departments or locations)
• Target reminders to groups with lower response rates

This update helps you boost participation while your survey is live—so you can reach that magic 70% threshold and gather meaningful insights across your organization.

Help Center article 💡: Track engagement campaign response rates

Release date: February 4th, 2025
Feature: Engagement
Plan availability: Total Platform and Engage

The "receiving surveys" setting in a user's account settings determines whether or not they're asked to participate in company-wide engagement campaigns. With this release, you can update this field using the "receiving_surveys" column in bulk import CSVs, streamlining the survey management process so you can focus more on driving engagement and less on data entry.

Help Center article 💡: Bulk import or update people

Release date: February 3rd, 2025
Feature: Engagement
Plan availability: Total Platform and Engage

You can now choose how open-text feedback from engagement campaigns is shared across your organization! A new Engage Feature Setting allows account admins to control whether:

• Only account admins can view open-text responses, or
• Anyone with results access can view them

This update helps you manage confidentiality and transparency based on your organization’s unique needs.

Help Center article 💡: Configure Engagement Feature Settings

Release date: January 31st, 2025
Feature: Engagement
Plan availability: Total Platform and Engage

Managers can now modify the target group of an Action Plan after it’s been created. By default, the target group is a manager’s direct team—but now they can update it to better reflect who the plan is meant to impact.

Target group options include:

• Entire company
• Groups within their hierarchy
• Their own team, or manager teams within their hierarchy
• Specific individuals within their hierarchy

Release date: January 23rd, 2025
Feature: Engagement
Plan availability: Total Platform and Engage

After selecting high-impact statements to focus on for an action plan, recommended actions based on the selected statements can be generated upon drafting the action plan. While these actions can be edited or removed before launch, these actions help HR leaders and managers move more seamlessly from insight to action.

Help Center article 💡: Create an Action Plan based on engagement survey results

Release date: January 20th, 2025
Feature: Engagement
Plan availability: Total Platform and Engage

In November 2024, we introduced powerful new tools and insights within the Engagement feature, enabling more precise, data-driven decisions to boost employee engagement, productivity, and growth. As part of this evolution, we are transitioning all Engagement capabilities into the 15Five platform, phasing out the legacy Engage Portal.

Here's what was released in Phase 1 of this rollout:

• No legacy reporting for new campaigns: Legacy reporting options will no longer be available for engagement campaigns that begin on or after January 20th. Legacy reports will still be available for all campaigns that kicked off before January 20th.
  Help Center article 💡: Analyze engagement campaign results
• Manage organization, people, and group settings in 15Five: Many settings that were historically managed in the Engage Portal will now be managed in 15Five, including organization settings, employees, and group management.
  Help Center article 💡: Configure Engagement feature settings

Help Center article 💡: Timeline for sunsetting legacy engagement tools

Release date: December 20th, 2024
Feature: Engagement
Plan availability: Total Platform, Engage, and Legacy Perform

Admins and leaders with results access will now be able to download engagement results at the conclusion of the survey within 15Five. There are a total of 10 downloads available, and the ability to export the data from 15Five will provide for additional flexibility in formatting and analyzing the data.

Help Center article 💡: Download Engagement Results

Engagement campaign reporting got a FULL refresh. With these new reporting options, leaders can easily gain valuable insights into employee engagement and understand how it impacts key HR outcomes. This new resource streamlines the process of analyzing feedback, helping you pinpoint specific areas to address for meaningful impact.

You can analyze engagement results using five tabs:

• The Summary tab provides an overview of results, including key metrics and AI recommendations for Action Plans you can launch to increase engagement.
• The Engagement tab digs deeper into key metrics, allowing you to view engagement distribution and changes over time.
• The Statements tab lets you see the distribution of how survey participants responded to survey statements. This tab also contains the Predictive Impact Model, which predicts exactly how much specific survey statements affect engagement.
• The eNPS tab shows you the breakdown of how employees answered the eNPS question ("On a scale from 0-10, how likely are you to recommend [Organization] as a great place to work?")
• The Feedback tab shows you all qualitative statements provided by survey participants.

Learn how to view and analyze results using new reporting ⬇️

Help Center article 💡: Analyze engagement campaign results using the HR Outcomes Dashboard
Help Center article 💡: View engagement results as a Limited Access Leader

Contained in new engagement reporting is 15Five's new ✨ Predictive Impact Model ✨. In today’s competitive business landscape, employee engagement is more crucial than ever. Yet, identifying and prioritizing the right areas to improve engagement can be challenging. This model revolutionizes this process, giving HR leaders and managers precise insights into the factors that influence engagement.

Leveraging sophisticated machine learning, trained on 600K+ survey responses, this model allows organizations to make data-driven decisions that drive meaningful improvements in employee satisfaction, productivity, and retention.

With this new model, you can easily answer the questions:

• "What are the things that actually impact a person's engagement?"
• "Where should I focus if I want to take action to improve engagement?"
• "How much impact would changing a specific survey response have on overall engagement?"
• "How do our engagement challenges compare with typical patterns in other organizations?"

Learn more ⬇️

Help Center article 💡: Predictive Impact Model: Tool Overview

The In-Context Help chatbot is designed to provide leaders with timely, relevant assistance directly within their flow of work. This tool makes it easy to access explanations, tips, and guidance on using 15Five’s features without navigating away from your current screen, helping users understand and make the most of 15Five’s powerful engagement and reporting tools.

For now, this tool is only available to provide context around engagement reporting. In the future, we'll expand capabilities to provide immediate assistance to leaders throughout 15Five.

Action Plans in 15Five are strategic plans that HR teams use to organize and measure the work you're doing to improve HR outcomes (employee performance, engagement, and/or retention) in your organization. In the past, only admins could create Action Plans. Now, managers can do the same!

Managers can create Action Plans specifically for their teams. This empowers them to take ownership of engagement initiatives within their scope, addressing specific needs based on their team’s Predictive Impact insights and engagement data.

Learn more ⬇️

Help Center article 💡: Action Plans: Tool Overview
Help Center article 💡: Create an Action Plan based on engagement survey results

Release date: September 5th, 2024
Feature: Engagement
Plan availability: Engage, Legacy Perform, and Total Platform

Engagement Admins can now resend an engagement survey to an individual employee, providing greater flexibility in managing survey participation. Previously, resending a survey to one person required sending it to all participants. This update streamlines the process and avoids unnecessary emails to those who have already completed their surveys.

Help Center article 💡: Resend an engagement survey invitation

Release date: August 29th, 2024
Feature: Engagement
Plan availability: Engage, Legacy Perform, and Total Platform

We’re excited to announce that the Core EngageSurvey is now available in Spanish! This update simplifies the process for organizations with Spanish-speaking employees who want to take part in engagement surveys.

After reaching out to our team to enable the Spanish option for your organization, respondents will initially receive the survey email in English. When respondents click the survey link, they’ll be directed to the survey page in English. On this page, they can select "Spanish" as their preferred language.

Selecting "Spanish" will instantly translate the entire survey to Spanish for that session. From that point forward, any respondent who selected Spanish will receive both the survey email and the survey itself in Spanish.

Help Center article 💡: Conduct engagement surveys in Spanish

Release date: August 5th, 2024
Feature: Engagement
Plan availability: Engage, Total Platform

You can now exclude recent hires from Engagement campaigns based on their hire date, ensuring more accurate and relevant feedback. This highly requested feature allows you to tailor your campaigns by excluding newer employees who may not yet have enough experience to provide meaningful feedback. The participation count will automatically update, giving you an accurate understanding of your campaign reach. By excluding these employees, your campaign data becomes more relevant and reflective of the established team members, providing more meaningful insights.

Help Center article 💡: Create a targeted engagement campaign

Release date: February 15th, 2024
Feature: Engage
Plan availability: Engage, Legacy Perform, and Total Platform

We updated the engagement campaign setup experience to lock participants when an engagement campaign starts. Previously, newly-added users were added to live engagement campaigns automatically. With this release, only active 15Five users who are synced into Engage at the time of the campaign launch will be included as participants in the engagement campaign. If needed, admins can add employees to a campaign once it's live.

Help Center article 💡: Create an engagement campaign

Release date: January 18th, 2024
Feature: Engagement
Plan availability: Engage and Total Platform

In the past, the HR Admin role could view and manage demographic attributes and run reports that contain demographic information. With this release, we've granted HR admins additional administrative permissions in Engagement that allow them to manage Engagement feature settings, create and manage engagement campaigns, and view all engagement survey results. Only Account admins can be appointed as HR admins.

Help Center article 💡: Manage HR admins
Help Center article 💡: Roles and permissions in 15Five

Release date: December 14th, 2023
Features: Engagement and Homepage
Plan availability: Engage, Legacy Perform, and Total Platform

Following the release of our new actions-oriented homepage last month, we've added a new type of system action: "Complete Survey." This action will be assigned to a person's action list in 15Five when they're added as a participant in an engagement survey campaign through 15Five's Engagement feature. With one click, participants will now be able to access the survey directly from their homepage and will no longer have to solely rely on the email/text link. Once a person completes their engagement survey, the action will automatically be marked as "complete."

Help Center article 💡: Actions Overview
Help Center article 💡: Homepage for employees
Help Center article 💡: Homepage for managers

Release date: December 21st, 2023
Feature: Engagement
Plan availability: Engage and Total Platform

The "Statements" tab of Engagement results allows you to explore the distribution of answers given to statements included in an engagement campaign. In this tab, you can view a list of all engagement survey statements alongside a bar graph showing how survey participants responded to each statement.

Seeing which statements your employees resonated with— or didn't resonate with— can enable you to pinpoint which areas to focus on to improve engagement across your organization.

Help Center article 💡: See how employees responded to engagement campaign statements

Release date: September 6th, 2023
Feature: Engagement
Plan availability: Engage and Total Platform

In the past, if a group contained fewer than 5 individuals or if fewer than 5 members of a group submitted surveys during an engagement campaign, it wasn't possible to view engagement results for that group. With this release we've given admins the flexibility to lower the respondent threshold to 3 or 4 respondents in Engagement feature settings (Settings > Organization Settings > Results Access).

Help Center article 💡: Confidentiality for engagement surveys
Help Center article 💡: Configure Engagement feature settings

Release date: September 5th, 2024
Feature: Engagement
Plan availability: Engage, Legacy Perform, and Total Platform

Engagement Admins can now resend an engagement survey to an individual employee, providing greater flexibility in managing survey participation. Previously, resending a survey to one person required sending it to all participants. This update streamlines the process and avoids unnecessary emails to those who have already completed their surveys.

Help Center article 💡: Resend an engagement survey invitation

Release date: August 25th, 2023
Feature: Engagement
Plan availability: Engage and Total Platform

HR admins will now see a new homepage for Engagement within 15Five upon clicking Engagement in 15Five's main, left-hand navigation. In the past, HR admins would be guided to the Engage Portal upon opening the Engagement feature.

From this page, HR admins can launch engagement campaigns, view lists of active, upcoming, drafted, and ended campaigns, access results for ended campaigns, confirm drafted campaigns, and more.