The Heatmap Report displays engagement survey results as a color-coded grid. Survey statements appear as columns, groups appear as rows, and each cell reflects how a specific group responded to a specific statement.
Access requirements: HR Admin role with access to engagement survey results. Available on the Engage and Total Platform pricing packages.
Feature Structure
The Heatmap is organized around three axes:
- Columns — individual survey statements, including custom questions
- Rows — groups based on the selected group type (department, manager, location, or other demographic attributes)
- Top row — organization-wide results displayed for comparison against all group rows
Color coding:
- Blue — favorable or positive results
- Orange — unfavorable or negative results
- Darker shades — stronger trends or more extreme results
Cell detail: Click any cell to view additional context about that group's response to a specific statement, including response distribution (Unfavorable, Neutral, Favorable) and average response score.
Display Modes
The Heatmap supports four display modes. Switch between them using the display mode selector.
| Mode | What it shows |
|---|---|
| Average Response | Average score on a 0–4 scale |
| Favorability % | Percentage of favorable responses |
| Unfavorability % | Percentage of unfavorable responses |
| Predictive Impact | How strongly a statement influences engagement (driver surveys only) |
See for full definitions and when to use each mode.
Key Rules
- All survey statement types are supported, including custom questions.
- Statements from multiple surveys can be combined into a single Heatmap view.
- Groups that do not meet your organization's confidentiality threshold do not appear in the Heatmap. See .
- Predictive Impact display mode is available only for driver-based surveys.
- Saved views retain selected statements and filters. Saving does not affect the underlying survey data.
What You Can Do
Analyze
Configure
Understand
Troubleshoot