The Permissions section on the Features Overview page controls three settings: Direct Access from Email, Mentions, and Followers. Configuring these determines how users access 15Five from email links and who can @mention or follow other team members.
Before You Begin
You must be an Account Admin to access these settings.
Steps
- Click Settings in the bottom corner of your 15Five account.
- Select Features from the dropdown menu.
- Click Features overview.
- Scroll down to the Permissions section.
- Click Configure to the right of Direct Access from Email.
- Toggle Direct Access on or off, then click Save.
- Click Configure to the right of Mentions.
- Enable @all mentions, @group mentions, or both, then click Save.
- Click Configure to the right of Followers.
- Toggle Followers on or off, then click Save.
What each setting does
| Setting | What it controls |
|---|---|
| Direct Access from Email | When on, users go directly to 15Five content from email notification links without signing in first. |
| @all Mentions | When on, users can @mention everyone in the organization in Check-ins and High Fives. |
| @group Mentions | When on, users can @mention specific groups in Check-ins and High Fives. |
| Followers | When on, users can send follow requests to team members to gain visibility into their Check-ins once approved. |
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Configure button is missing next to a setting | Confirm you are logged in as an Account Admin, not a manager or HR admin | Log in with an Account Admin account and retry |
| Changes do not persist after saving | Confirm you clicked Save inside the Configure panel, not just closed it | Reopen Configure, make the change, and click Save before closing |
| @mention options are not visible to users after enabling | Allow up to a few minutes for the change to propagate | Have the user refresh their browser; if the issue persists, contact 15Five Support |
Not Covered Here
This article does not cover configuring Smart Groups, Demographic Attributes, or Compensation Visibility settings on the Features Overview page.