The Manage People page is the central hub for managing user accounts, invite settings, and termination data across your organization. Account admins can manage settings for anyone in the organization. Managers can manage settings for their direct reports and anyone below them in the reporting hierarchy.
Access: Go to People in the left-hand navigation. Available on all pricing plans.
Feature Structure
The Manage People page has four tabs: Active, Invited, Deactivated, and Terminated. Each tab surfaces a distinct user state and a specific set of actions.
Active tab
Contains all users currently active in 15Five. All users in this tab are billable. See .
What you can do:
- Update individual account settings — name, email, job title, manager, group membership, and permissions. See Update an Employee's Account Settings.
- Use the Actions dropdown to bulk update Check-in due days, change managers, set vacations, or deactivate users. See Add People to 15Five — Overview of Methods.
Invited tab
Contains users who have been added to 15Five but have not yet logged in. The Invited tab has three sections:
Created people — accounts created without an invite email sent yet.
- Send invitation emails manually. See Send an invitation to a created user in 15Five.
- Assign a billed seat so created users can participate in engagement surveys before accepting an invite. See Make an Invited User Eligible for Engagement Survey Participation.
- Deactivate users who no longer need access. See Add People to 15Five — Overview of Methods.
Pending invitations — users invited but not yet accepted.
- Resend invite emails or reset the expiration date. See Resend or Reset Invitations.
- Assign a billed seat for engagement survey participation. See Make an Invited User Eligible for Engagement Survey Participation.
- Deactivate pending users who no longer need access. See Add People to 15Five — Overview of Methods.
Expired invitations — users whose invites expired after 30 days without acceptance.
- Resend invitations. See Resend or Reset Invitations.
- Assign a billed seat for engagement survey participation. See Make an Invited User Eligible for Engagement Survey Participation.
- Deactivate expired users who no longer need access. See Add People to 15Five — Overview of Methods.
Deactivated tab
Contains users who previously had active accounts in 15Five but have since been deactivated.
What you can do:
- Add or edit termination data — termination dates and reasons — to populate Turnover metrics in the HR Outcomes Dashboard. See Add a Termination Date in Manage People.
- Resend invitations to reactivate a user's account. See Resend or Reset Invitations.
Terminated tab
Contains all users who have a termination date recorded in 15Five. This list powers Turnover metrics in the HR Outcomes Dashboard. Users without a termination date do not appear here.
What you can do:
- Review all terminated users, including their termination date and termination fields.
- Edit termination details to maintain accurate turnover data:
- Termination date — the employee's last day - Termination type — voluntary or involuntary - Termination impact — regrettable or non-regrettable
Key Rules
- Filtering and search are available in all four tabs. Use Filter by to filter by manager, group, or role. Use the search bar to find a specific person.
- Account admins can manage all users. Managers can manage only their direct reports and anyone below them in the reporting hierarchy.
- All users in the Active tab count as billable seats. See .
- Termination data must be entered manually in the Deactivated or Terminated tab unless synced via HRIS. See Connect your HRIS to 15Five.
- SSO-provisioned users appear in the Created section of the Invited tab until they log in for the first time. See .
What You Can Do
Manage users
- Add an Individual User Manually
- Add Users via Bulk CSV Import
- Update an Employee's Account Settings
- Resend or Reset Invitations
- Send an invitation to a created user in 15Five
Manage termination and deactivation
Manage billing seats
Connect an HRIS or SSO
Related Articles
- Add People to 15Five — Overview of Methods
- Add an Individual User Manually
- Add Users via Bulk CSV Import
- Update an Employee's Account Settings
- Resend or Reset Invitations
- Add a Termination Date in Manage People
- Understand the Edit Individual Settings (EIS) page
- Make an Invited User Eligible for Engagement Survey Participation
- Connect your HRIS to 15Five
- HR Admin Role Overview — Permissions and Feature Access