When viewing a direct report's submitted Check-in, you can take several actions on individual answers or on the Check-in as a whole. Each action is available directly from the Check-in review surface.
Before You Begin
You must have the Check-in open in review mode. See Access and review a direct report's Check-in for how to navigate to a Check-in.
Steps
React to an answer with an emoji
- Locate the answer you want to react to.
- Click the emoji icon to the right of the answer.
- Select an emoji from the picker.
Comment on an answer
- Click the chat bubble icon to the right of any answer.
- Type your comment in the text field.
- To tag someone, type @ followed by their name, a group name, or all.
- Submit the comment.
Pass an answer up to your manager
- Click ... to the right of the answer or comment.
- Select Pass up.
The answer will appear on your own Check-in for your manager to see.
Add an answer to your 1-on-1 agenda
- Click ... to the right of the answer or comment.
- Select Add to 1-on-1.
- Enter a clear title for the talking point.
The item appears in the Talking points section of your 1-on-1 agenda.
Add an answer to Wins & Challenges
- Click ... to the right of the answer.
- Select Add to Wins & Challenges.
- Choose Win or Challenge.
The item saves to the direct report's profile page. It is visible only to you and appears in Best-Self Review® resources.
Flag an answer for follow-up
- Click ... to the right of the answer.
- Select Flag for follow-up.
Flagged items appear under the Follow-ups tab on the Check-ins page.
Share an answer via email
- Click ... to the right of the answer.
- Select Share via email.
- Customize the email as needed and send.
This option is available only if your company has email sharing enabled. Recipients without access to the full Check-in see only the shared answer — not comments or other answers.
Give a High Five
- Scroll to the bottom of the Check-in.
- Click the High Five option.
- Complete and send the High Five.
Write a growth response
- Scroll to the bottom of the Check-in.
- Click into the Help your direct report grow section.
- Write your overall response or growth feedback.
- Save the response.
Your direct report can see this feedback in their Check-in.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| ... menu does not appear on an answer | Hover directly over the answer text | Move cursor over the answer — the menu appears on hover |
| Pass up option is missing | Confirm you have a manager above you in the reporting structure | Contact your HR admin to verify your reporting hierarchy |
| Share via email option is missing | Check whether your company has email sharing enabled | Contact your account admin to enable the setting |
| High Five option not visible | Confirm you have scrolled to the very bottom of the Check-in | Scroll past all answers and the growth response section |
| 1-on-1 talking point not appearing | Confirm a 1-on-1 meeting exists between you and the direct report | Create a 1-on-1 series first, then retry adding the talking point |
Not Covered Here
This article covers actions on individual answers and the Check-in as a whole — it does not cover how to navigate to or mark a Check-in as reviewed.