Kona Coach joins your Zoom 1:1 meetings to take notes and deliver coaching feedback. After the meeting ends, you and your direct report receive a summary automatically.
Before You Begin
- Your admin must have completed Kona setup in 15Five Settings.
- You must have a Google Calendar account with Zoom conferencing enabled.
- Kona access must be granted to your account.
Steps
Schedule the Meeting
- Open Google Calendar and create a new event at least 5–10 minutes before the meeting starts.
- Add your direct report as a participant.
- Add bot@15five.com as a participant.
- Click Add video conferencing and select Zoom.
During the Meeting
- Join the Zoom meeting at the scheduled time.
- Confirm Kona appears as a participant named Kona in the meeting.
- Allow recording permission when prompted — this occurs one time only.
Kona begins taking notes automatically. Use the following chat commands in Zoom's in-meeting chat to control Kona:
| Command | Action |
|---|---|
Kona pause |
Temporarily stops note-taking |
Kona start |
Resumes note-taking |
Kona leave |
Ends note-taking and removes Kona |
- Type any of the commands above in the Zoom in-meeting chat to control Kona during the session.
After the Meeting
- Check your email and Slack (if enabled) within minutes of the meeting ending.
- Review your meeting summary, action items, and personalized coaching tips.
> Your direct report receives the meeting summary and action items. Coaching tips are delivered to you only.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Kona did not join | Confirm bot@15five.com is on the calendar invite | Resend the invite with the bot address included |
| Kona did not join | Verify a Zoom link is included in the event | Edit the event and add Zoom conferencing, then resave |
| Kona did not join | Check your calendar connection in 15Five Settings | Reconnect your calendar under Settings → Kona Meeting Assistant |
| No summary received | Check email inbox and Slack DMs | If absent from both, contact your 15Five admin or 15Five Support |
Not Covered Here
This article covers Zoom only — for Teams/Outlook or Google Meet workflows, see the relevant platform articles.