The Reviewed Check-ins report shows the number and percentage of submitted Check-ins that managers have reviewed. Account admins see data for the entire organization. Managers see data for their managerial hierarchy only.
Before You Begin
- Access to Check-ins Reporting is required. This is available on the Perform, Legacy Focus, and Total Platform pricing packages.
Report Fields
Note: Check-ins are counted as unreviewed as soon as they are submitted. A Check-in remains unreviewed until a manager explicitly marks it as reviewed.
| Field | Description |
|---|---|
| Reviewer | Name of the manager responsible for reviewing at least one direct report's Check-ins |
| # of direct reports | Number of direct reports assigned to the reviewer |
| Reviewed Check-ins | Count of reviewed Check-ins out of total submitted Check-ins |
| Avg review rate | Average percentage of submitted Check-ins that were reviewed |
| Submitted Check-ins by team | Count of Check-ins submitted by the reviewer's direct reports out of total Check-ins created for those direct reports |
| Avg submission rate | Average percentage of Check-ins that were submitted |
| Check-ins with comments | Percentage of reviewed Check-ins that had at least one comment from the reviewer |
| Incomplete Check-ins | Count of Check-ins the reviewer has started reviewing but has not yet marked as reviewed |
| Avg time to review | Average time between a Check-in being submitted and the reviewer marking it reviewed |
| Avg team Pulse | Average Pulse score of the reviewer's direct reports |
| Last seen | Time since the reviewer was last active in 15Five (not available in group view) |
| Check-ins with reactions | Percentage of reviewed Check-ins that had at least one emoji reaction from the reviewer |
Steps
Access the report
- Go to Insights Dashboard (Perform and Total Platform plans) or Reports (Legacy Focus plan) in the left navigation.
- Click the Reports tab at the top of the page.
- Click Explore in the Check-ins section.
- Click Reviewed Check-ins in the top navigation.
Filter and view the report
- Select a value in the People filter to scope the report by individual or group.
- By your org — your direct reports and hierarchy - By individuals — all reviewers across the organization - By direct reports — review stats for a specific reviewer's direct reports who are also reviewers - By hierarchy — review stats for all reviewers reporting up to a specific person - By group — review stats for all reviewers within a specific group, organized by group type
- Select a value in the Check-in frequency filter to show only Check-ins submitted on a specific cadence: weekly, every other week, or monthly.
- Select a value in the Time frame filter to set the date range: last month, last 3 months, last 6 months, last 12 months, or a custom date range.
- Check Include active Check-in data to include Check-ins with future due dates or those outside the review threshold.
- Select a value in the View by filter (upper-right corner) to break down data by individuals or group types.
Explore, contact, and download
- Click any row in the report to open the detail drawer on the right side of the screen.
- Scroll to the bottom of the drawer and click Contact reviewer or Contact [reviewer]'s reviewer to send a follow-up message from the drawer.
- Type your message in the message field.
- Click Send email.
- To contact one or more reviewers from the report table instead, check the box to the left of each name.
- Click Contact at the top of the table.
- Type your message and click Send email.
- Click Download in the top-right corner to export the report.
- Select CSV or XLSX.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| Insights Dashboard or Reports does not appear in the left navigation | Confirm your pricing plan and access level with your account admin | Contact your account admin to verify Check-ins Reporting access is enabled for your role |
| Reviewed Check-ins tab is not visible after clicking Explore | Confirm Check-ins Reporting is enabled for your organization | Go to Enable or disable Check-ins for your organization and verify the feature is active |
| No data appears after applying filters | Check whether the selected time frame contains submitted Check-ins | Expand the time frame or select Include active Check-in data to include in-progress Check-ins |
| Last seen column shows no value | This field is not available in group view | Switch View by to Individuals to see Last seen values |
| Contact email does not send | Confirm the reviewer has a valid email address in 15Five | Go to the reviewer's account settings and verify their email address is populated |
Not Covered Here
This article does not cover how to configure Check-in frequency settings. See Configure Check-in tool settings (Pulse, Priorities, High Fives, Attachments) for instructions.