Before launching an engagement campaign, Admins can review and update group configuration to ensure results are reportable, actionable, and reflect current org structure.
Feature Structure
Groups in 15Five control how engagement survey results are segmented and reported. Between campaigns, four types of changes are available:
- Rename groups — Update group names on the Manage Groups page to reflect org changes since the last campaign.
- Restructure groups — Combine or reorganize groups that did not meet confidentiality thresholds or produced results that were difficult to act on.
- Add groups or group types — Create new groups or group types to segment the employee population for the next campaign.
- Delete or exclude inactive groups — Remove groups that no longer apply, or turn off results visibility for groups without deleting them.
What You Can Do
Set up and manage
- Understand Group Types in engagement survey results
- Configure which group types appear in engagement survey filters
- Target an engagement campaign to specific groups
- Set a confidentiality threshold for engagement campaigns
Common Issues
Key Rules
- Groups that do not meet the confidentiality threshold will not be reported on. Combine groups to increase membership and meet the threshold.
- Deleting a group removes it from all engagement reporting. Turning off results visibility keeps the group intact but hides it from reports.
- Group changes made before a campaign launches apply to that campaign. Changes made after launch do not affect the active campaign.
Related Articles
- Understand Group Types in engagement survey results
- Configure which group types appear in engagement survey filters
- Target an engagement campaign to specific groups
- Set a confidentiality threshold for engagement campaigns
- How does engagement survey confidentiality work in 15Five?
- Create an engagement campaign
- Engagement Survey Types in 15Five