Understand group types and groups in 15Five

Group types and groups let you organize people in 15Five by department, location, business unit, or any other segment. They control how people are grouped for reporting, Check-in visibility, and engagement survey filtering across the platform.

Feature Structure

Group type — An umbrella label used to organize related groups. Example: "Offices" is a group type.

Group — A subset of people within a group type. Example: "Berlin," "Denver," and "New York" are groups within the "Offices" group type.

Group admin — A person who can manage group membership, questions, and settings for a specific group. Only account admins and direct managers can be appointed as group admins. Group admins are not group members by default.

Group member — A person assigned to a group. Account admins can add anyone as a member. Managers can only add their direct reports and people in their reporting hierarchy.

By default, every 15Five account includes two group types: Groups and Departments.

Group Settings

Each group has four configurable Check-in settings:

• Group view — When enabled, all group members can view each other's Check-ins, creating a shared, forum-style environment.
• Group drill-down — When enabled, all group members can view the Check-ins of every group member's downstream direct reports.
• Company-wide questions — When disabled, group members do not see company-wide questions on their Check-ins.
• Priorities — When disabled, the Priorities section does not appear on group members' Check-ins.

What You Can Do

Set Up

• Create group types and groups one at a time (Admin)
• Create group types and groups via bulk import (Admin)
• Connect your HRIS to 15Five (for groups synced automatically via HRIS Connector)

Manage

• Edit or delete a group (Admin)
• Review and update groups before your next engagement campaign

Configure for Engagement

• Understand Group Types in engagement survey results
• Configure which group types appear in engagement survey filters
• Create and populate a custom Group Type for engagement survey results

Common Questions

Key Rules

• Only account admins can create group types.
• A person can belong to more than one group within a group type.
• The grouptype_ CSV column format is the current method for managing group memberships via bulk import. Omitting a group from a person's grouptype_ cell removes that membership during import.
• addtogroups and removefromgroups are legacy CSV fields. They remain supported but are only needed when using that older import method.
• Groups synced from an HRIS via the HRIS Connector are managed through the integration, not manually in 15Five.
• Group admins must be added as group members separately if they should also be members of the group.

Related Articles

• Create group types and groups one at a time (Admin)
• Create group types and groups via bulk import (Admin)
• Edit or delete a group (Admin)
• Add Users via Bulk CSV Import
• HRIS Connector — Feature Overview
• Configure HRIS sync settings and run a data sync
• Understand Group Types in engagement survey results
• Configure which group types appear in engagement survey filters
• Sync groups from Okta to 15Five
• Sync groups from Google Workspace via SCIM
• Sync groups between OneLogin and 15Five via SCIM

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