HR admins can export a person's complete performance review history as CSV files. When the export runs, you receive one email per review cycle the person participated in, each containing a CSV of that cycle's results.
> Note: Your organization may have renamed this feature. If you don't see "Reviews" in your navigation, check with your admin for the name used in your account.
Required access: Best-Self Review® and Manage People. Available on Perform and Total Platform pricing packages.
Before You Begin
- You must have HR admin access to export another person's data.
- The export works for both active and deactivated accounts.
Steps
- Click the Settings gear icon in the top-right corner of 15Five.
- Select People from the dropdown menu.
- On the Manage People page, use the search bar to find the person.
- Click the person's name to open their account page.
- Scroll to the Export [Name]'s data section at the bottom of the page.
- Click Export Best-Self Review® data.
You will receive one email per review cycle the person has participated in. Each email contains a CSV file with that cycle's review results.
If Something Goes Wrong
| Issue | Check | Fix |
|---|---|---|
| No email received after clicking export | Check your spam or junk folder | If not in spam, verify your admin email address is correct in Admin > Account Settings, then repeat the export |
| Person does not appear in search results | Check whether the account has been deactivated | Use the Status filter on the Manage People page to include deactivated accounts, then search again |
| Export Best-Self Review® data button is not visible | Check whether the person has participated in any review cycles | If the person has no review cycle history, no export option appears — confirm cycle participation in the person's profile |
| You do not see the Export [Name]'s data section | Check your role permissions | Confirm your account has HR admin access; see Who are my review admins? |
Not Covered Here
This article does not cover bulk exports or downloading company-wide review results. See Download calibration session data for calibration data exports.
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