15Five Foundation and Features

How can HR get the credibility and buy-in it deserves? By understanding the ways to help managers and employees impact the business outcomes that matter — maximizing employee performance, increasing employee engagement, and decreasing regrettable turnover — while accurately measuring the results of their actions. 15Five's features and offerings are strategically designed to help leaders measure and deliver on these outcomes.

Signals are the specific data points taken from across 15Five that point to patterns that impact HR outcomes in meaningful ways. In other words, they're how we measure the things that drive outcomes. Signals help you identify where your organization is strong and where there are opportunities to move things forward so you can identify the areas you need to focus on.

Traditionally, HR leaders have often had access to a lot of disjointed data spread across various platforms, making it difficult to tie together, make sense of, and take action on. 15Five collects your organization's data in the customizable HR Outcomes Dashboard and brings the measurements that matter front and center so you can make data-driven decisions. Signals include your organization's Manager Effectiveness Indicator score, Manager Competency scores, Engagement Score, Driver Scores, eNPS, Turnover score, and more from across the 15Five platform.

Insights in 15Five help you identify and hone in on the highest impact areas you can focus on to impact outcomes so you can stop guessing what to do and start focusing your energy. Insights turn signals into actionable themes that create a cohesive narrative about what can be improved upon.

There are likely dozens, even hundreds, of different activities and tactics that your team could take to take action on insights. 15Five provides evidence-backed recommendations based on your organization's data to recommend actions that can be taken inside of 15Five to ultimately boost one or more outcomes. From here, you can choose which recommendations you want to take within your organization to drive impact.

To help with your journey, we created 5 HR Outcomes Insights playbooks to help HR leaders take our recommendations for action, get buy-in from executives, and understand best practices of these actions in 15Five:

• 15Five Productivity Playbook
• 15Five Feedback Playbook
• 15Five Goals Playbook
• 15Five Career Growth Playbook
• 15Five Teamwork Playbook

The final step is to put recommendations into practice through prescriptive actions in 15Five that help you accomplish your outcomes at scale across your organization, which is primarily done through your managers. This step of the flywheel takes you from measuring outcomes to delivering outcomes in a way that's systematic and scaleable. Oftentimes getting people to take action is challenging, but using the flywheel approach you can connect the dots to understand and explain the "why" behind these actions are important.

Managers can easily view, add, and manage actions from their people and action-oriented homepage in 15Five. This homepage serves as a single place for the actions managers need to take to be an effective manager by listing all their priorities, providing real-time insights into how their team is doing, and providing a space for facilitating asynchronous discussions with their team.

Spark AI is the connective tissue that helps HR Leaders and Managers navigate the HR Outcomes Flywheel even faster, at scale.

Managers all have different starting points and needs, and, in an ideal world, managers would have an expert available to them 24/7. To ensure that every manager is effective at scale, we created Spark AI to amplify manager impact and remove friction.

• AI-synthesized Engagement insights (Available now)
  Within 15Five's Engagement feature, Spark AI allows leaders to automatically categorize and summarize open-text feedback into themes based on Engagement Drivers — saving you hours and enabling you to quickly spot where your organization needs to take action. The data gathered using AI-synthesized Engagement insights informs the "Insights" portion of the HR Outcomes Flywheel.
• Manager Co-Pilot (Available in December 2023)
  Manager co-pilot was built to help managers identify what actions they can take in 15Five to drive outcomes within their team. Using data in 15Five, it generates a summary of how a manager's team is doing and suggests actions that will contribute to the manager's effectiveness. Keep an eye on the "What's New" section of our Help Center to be the first to know when Manager Co-Pilot is released!
• Manager-Assisted Reviews (Available in early 2024)
  Performance reviews are essential and valuable, but they take time. With Manager-Assisted Reviews in 15Five's Best-Self Review® feature, Spark AI pulls data from across the 15Five platform to create a first draft of the manager review that managers can use as a launching point as they begin to write reviews for their direct reports. This tool helps prevent recency bias in reviews and supports more fair and equitable review cycles. Keep an eye on the "What's New" section of our Help Center to be the first to know when Manager-Assisted Reviews are released!

15Five's 1-on-1s feature facilitates structured meetings that prioritize alignment and engagement by guiding discussions on priorities, challenges, and progress.

Help Center article 💡: 1-on-1s Feature Overview
Feature spotlight 📄: 1-on-1s
In-app link 💻: 1-on-1s

15Five's Best-Self Review® facilitates a guided performance review process that focuses on performance, goals, and feedback to nurture professional growth.

Help Center article 💡: Best-Self Review® Feature Overview
In-app link 💻: Best-Self Review® Dashboard

15Five's Career Hub is a simple, powerful way for managers and their team members to co-create a strengths-driven career vision that keeps employees motivated and energized.

Help Center article 💡: Career Hub: Feature Overview
In-app link 💻: My Career Hub

15Five Check-ins replace status reports with quick employee feedback through a few questions, taking 15 minutes to fill and 5 minutes for managers to review.

Help Center article 💡: Check-ins Feature Overview
Feature spotlight 📄: Check-ins
In-app link 💻: My Check-ins

15Five's Engagement feature enables organizations to create anonymous employee surveys to measure, evaluate, and enhance employee engagement.

Help Center article 💡: Engagement Feature Overview

15Five's Feedback feature allows employees to provide ad-hoc feedback to foster open communication, collaboration, and growth.

Help Center article 💡: Feedback Feature Overview
In-app link 💻: Feedback Dashboard

High Fives in 15Five enable employees to recognize each other's achievements and contributions through a simple and positive feedback system.

Help Center article 💡: High Fives Feature Overview
Feature spotlight 📄: High Fives
In-app link 💻: High Fives Dashboard

Your homepage in 15Five is your one-stop destination for a people-centric and action-oriented approach to managing your team and driving business outcomes. It serves as a single place for the actions you need to take to be an effective manager or employee by listing all your priorities, providing real-time insights into how your team is doing, and providing a space for facilitating asynchronous discussions with your team.

Profiles allow you to add your strengths, preferred working and feedback styles, and more so that your team knows how to best work with you (and you, them!). Within your profile, you can access 15Five's Best-Self Kickoff: a strategic meeting that aims to help employees and managers understand each other and their work needs, building a stronger working relationship. The questions discussed in the Best-Self Kickoff are science-backed and help create psychological safety in employees, as well as increase manager effectiveness: the biggest driver of employee performance, engagement, and retention.

Help Center article 💡: Homepage for managers
Help Center article 💡: Homepage for employees
Help Center article 💡: My Profile: Feature Overview
Help Center article 💡: Hold a Best-Self Kickoff
In-app link 💻: My Homepage
In-app link 💻: My Profile

15Five’s HR Outcomes Dashboard and Manager Effectiveness Indicator (MEI) provide a reliable way for HR executives to consistently capture, synthesize, and present the outcomes they are measuring and working to improve: manager effectiveness, employee engagement, employee performance, and regrettable turnover. This allows HR leaders to show clear and concise data that directly links programs like employee learning and development to outcomes like employee retention, which can, in turn, be connected to business outcomes like customer satisfaction and revenue.

Help Center article 💡: HR Outcomes Dashboard Feature Overview
Help Center article 💡: Manager Effectiveness Indicator Feature Overview
Feature spotlight 📄: HR Outcomes Dashboard
eBook 📖: HR Outcomes Playbook: Unlocking the True Business Value of HR
In-app link 💻: HR Outcomes Dashboard
In-app link 💻: Manager Effectiveness Indicator (MEI)

15Five's Objectives feature provides a framework for setting, tracking, and aligning goals, enhancing clarity and focus towards achieving desired outcomes.

Help Center article 💡: Objectives Feature Overview
Feature spotlight 📄: Objectives
In-app link 💻: Objectives Dashboard

Transform Microlearning is a powerful tool in 15Five that's designed to enhance manager effectiveness within the flow of work with bite-sized learning and continuous development. Microlearnings are video courses with interactive content that follow the Transform Learning Model, which is built on the fundamentals of adult learning. Microlearnings may be suggested as actions for managers to take in the HR Outcomes Flywheel.

Help Center article 💡: Learn with Transform Microlearning

On-demand training is manager skill training from our curated course curriculum, led by 15Five's certified in-house coaches. Coming in December 2024, we're introducing Luminary Content— curated learning tracks from world-renowned academics and thought leaders whose seminal works have defined their industries— to our on-demand course curriculum. Within the HR Outcomes Flywheel, Insights will recommend courses that are relevant to your specific managers.

We also offer live group and 1-on-1 coaching sessions with our certified in-house coaches to help managers learn or hone management skills and apply them in their everyday work.