This article orients Review admins to all phases of a performance review cycle — from pre-launch configuration through post-cycle wrap-up — and links to the atomic task articles for each step.
> Note: Your organization may have renamed this feature. If you don't see "Performance Reviews" in your navigation, check with your admin for the name used in your account.
Required role: Review administrator Available on: Perform and Total Platform pricing packages
Feature Structure
A performance review cycle moves through four phases. Review admins are responsible for all four.
- Before the cycle — configure feature settings, assign roles, set up question templates and answer templates, configure Performance Ratings+, choose the review experience, and create the cycle
- During the cycle — manage participants, peer nominations, review authors, nudges, progress reporting, and calibration setup
- Results phase — hold and lock calibration sessions, share and finalize results, unshare if corrections are needed
- After the cycle — lock the cycle and download review data
What You Can Do
Before the Cycle
Configure feature settings and roles
- Configure basic performance review feature settings
- Manage company-level performance review settings
- Add or remove Review administrators
- Add or remove cycle collaborators
- Roles in a performance review cycle
Manage notifications
- Disable or manage performance review email notifications
- Email notifications in a performance review cycle — reference catalog
Set up question templates and answer templates
- Understand performance review question templates
- 15Five default question templates
- Create a custom question template for a performance review cycle
- Copy a question template in performance reviews
- Create a custom answer template for performance review questions
Configure Performance Ratings+
- Configure Performance Ratings+ for a review cycle
- Create a performance ratings formula
- Create a performance ratings rubric
Set up AI-Assisted Reviews (optional)
AI-Assisted Reviews applies to manual review cycles and is available on the Total Platform and Perform & Goals plans. Two company-level settings must both be on before any cycle can use it: Feature Settings > 15Five AI > AI-Assisted Reviews and Agents Hub > Performance Reviews AI. Turning them on makes the feature available; each manual cycle still has its own review experience, chosen during cycle setup. Lifecycle Reviews are excluded from AI-Assisted Reviews and are unaffected by these settings.
- Set up AI-Assisted Reviews
- Configure the review experience for a cycle (Admin)
- Set up Prompt Instructions (Admin)
- Add and manage Company Context (Admin)
- AI-Assisted Reviews: Feature Overview
Create the cycle
During the Cycle
Manage participants
- Add or remove a participant from a review cycle
- Add an additional manager to a participant in a performance review cycle
- Change the manager review author for a participant in an active review cycle
- Add or remove a review viewer for a participant
Manage peer nominations
- Manage peer nominations for a review cycle participant
- Approve, deny, or remove peer nominations for a participant
- Track the status of peer nominations in a review cycle
Monitor progress and send nudges
- Send nudges to review timeline participants
- Monitor Progress in a Review Cycle
- Download the full progress report for a review cycle
Set up calibrations
Results Phase
Calibrations
Share and finalize results
- Complete, share, and finalize review summaries
- Share review results with a review cycle participant
- Finalize a participant's review results
- Undo shared and finalized review results
- Unshare a participant's review results
- When do reviews become visible to participants in a performance review cycle?
Analyze results
- Analyze review results using the Questions & Answers tab
- Analyze Performance Ratings in a Review Cycle
- Use the Talent Matrix in review results
After the Cycle
Lock and download
- Lock or unlock a review cycle
- Download Company Results for a Review Cycle (Admin))
- Download individual review PDFs from a review cycle
- Export or print performance review results
Key Rules
- Review administrators can create and delete review cycles, manage all participants, view all submitted reviews, and share or finalize results.
- Cycle collaborators have the same permissions as Review administrators — except they cannot create or delete review cycles — and only for cycles they are added to.
- Lock a review cycle only after all summary meetings are held and the cycle is fully complete. Locking prevents any further review submissions or edits.
- Calibration sessions should be created and contributors assigned before all manager reviews are submitted, so contributors have adequate time to hold sessions.
- Once results are shared with a participant, review edits are disabled. Use the unshare workflow to reopen results for editing if corrections are needed.
- To confirm a cycle is locked, go to Reviews and look for a lock icon next to the cycle name.
- Enabling AI-Assisted Reviews at the company level does not decide what an individual cycle does. Each manual cycle uses Enable 15Five AI, Disable 15Five AI, or the legacy experience, chosen during cycle setup.
Related Articles
- Roles in a performance review cycle
- Configure basic performance review feature settings
- Configure advanced performance review components (Admin))
- Create and launch a manual review cycle
- Calibrations in performance reviews — overview
- Email notifications in a performance review cycle — reference catalog
- Performance Reviews (Best-Self Review®) — Feature Overview — Feature Overview)
- Best-Self Review® FAQs — overview and index
- What cycle collaborators can do in a performance review cycle
- Manager roles and visibility in performance review cycles
- AI-Assisted Reviews: Feature Overview
- Configure the review experience for a cycle (Admin)