This guide walks you through the key tasks to get started as an admin in 15Five. Use it to configure your account, set up integrations, and enable the features your organization will use. Work through each section in order or jump to the areas most relevant to your rollout.
Account & Billing
Start here to manage your subscription, configure security settings, and get users into the platform. As an admin, this is where you control who has access to 15Five and how your account is structured.
- Access the 15Five Billing Portal
- Add Users via Bulk CSV Import
- Features Overview — What It Is and What You Can Configure
- Manage People page — Feature Overview
- Set up two-factor authentication and manage security settings
Integrations & Identity
Connect 15Five to the tools your organization already uses for identity management, HR data, and communication. Setting these up early ensures user provisioning and authentication work correctly before you roll out other features.
- Connect your HRIS to 15Five
- Set up SAML Single Sign-On (SSO) in 15Five
- Enable SCIM in 15Five and generate an access token
- Enable the 15Five app for Slack
- Configure Google Calendar for 1-on-1s
Performance Reviews
Configure and launch structured review cycles to evaluate employee performance across your organization. Admins control cycle setup, question templates, and progress monitoring from start to finish.
- Performance review cycle — Admin overview
- Configure basic performance review feature settings (Admin)
- Understand performance review question templates
- Create and launch a manual review cycle
- Monitor Progress in a Review Cycle
Engagement Surveys
Run organization-wide surveys to measure employee sentiment and identify trends. Admins configure survey settings, launch campaigns, and access results to inform decisions.
- Engagement Campaigns in 15Five — Overview
- Configure Engagement Survey Settings Before Launching a Campaign
- Create an engagement campaign
- Monitor response rates and edit an active engagement campaign (Admin)
- Access Engagement Campaign Results via the Engagement Tab
Check-ins
Check-ins give employees a regular, structured way to share updates, blockers, and pulse scores with their managers. As an admin, you control whether Check-ins are enabled, how frequently they run, and what questions are included.
- Check-ins — Feature Overview
- Enable or disable Check-ins for your organization
- Configure Check-in access and frequency settings
- Add question bank questions to Check-ins
- Access and use the Pulse Dashboard
1-on-1s
1-on-1s help managers and employees hold consistent, documented conversations. Admins configure feature settings and can monitor usage across the organization.
- 1-on-1s — Feature Overview
- Configure 1-on-1s feature settings
- Create a new 1-on-1 agenda
- Hold a 1-on-1 meeting
- View the 1-on-1s Metrics report (Admin / Manager)
Objectives / OKRs
Objectives connect individual and team work to company-level priorities. Admins configure how Objectives are named, scheduled, and permissioned, and can bulk import goals across the organization.
- Understand Objectives and OKRs in 15Five
- Configure Objectives display name and scheduling settings
- Configure Objectives permissions and privacy settings
- Bulk import objectives and key results
- Download an Objectives report
High Fives
High Fives enable peer recognition across your organization. Admins configure feature settings, manage integrations with tools like Microsoft Teams, and can pull reports on recognition activity.
- High Fives — Feature Overview
- Configure High Fives feature settings
- Enable the Microsoft Teams integration for High Fives (Admin)
- View and filter the High Fives feed
- Pull a custom High Fives report
Feedback
The Feedback feature lets employees and managers share and request structured feedback outside of formal review cycles. Admins configure feature settings to control how feedback flows across the organization.
- Configure Feedback feature settings
- Request feedback from a colleague
- Share feedback with a colleague
- View received feedback
Kona
Kona provides AI-powered coaching and meeting support to help managers develop their effectiveness. Admins control which managers are invited into Kona and can track outcomes through reporting.
- Manager Effectiveness Overview: Kona, Coaching, and Content
- Kona Meeting Assistant — Feature Overview
- Invite a Manager to Kona Coach via Account Settings
- Kona Reporting in the HR Outcomes Dashboard — Feature Overview
Amaya
Amaya is 15Five's AI assistant, available to support employees and managers directly within the platform. Review the feature overview to understand what Amaya can do and how it surfaces across the product.
HR Outcomes Dashboard
The HR Outcomes Dashboard gives HR leaders a unified view of performance, engagement, and manager effectiveness data. Admins control data population, access permissions, and can create action plans directly from insights.
- Populate the HR Outcomes Dashboard with data
- Control who can see the HR Outcomes Dashboard
- Filter and explore HR outcome data in the Dashboard tab
- Interpret the ME Indicator Dashboard (Org-Level Insights and Manager Details)
- Create an Action Plan from the HR Outcomes Dashboard
Career Hub
Career Hub helps employees understand growth opportunities and connect their work to defined competencies and career paths. Admins prepare the account, upload job data, and enable the feature before it becomes available to employees.
- Career Hub — Feature Overview
- Prepare your account before launching Career Hub
- Enable or disable Career Hub
- Upload job information and competencies to Career Hub (Admin)
- Create a career path (bulk CSV import)
What's next
Once you've completed initial setup, explore each feature's dedicated admin documentation for deeper configuration options and ongoing management guidance. You can also visit the 15Five Help Center home to browse full domain sections by product area.